#Negative feedback professional#

Many companies are even removing anonymous feedback altogether. It’s liberating to voice your opinion anonymously, but that comes with its own hazards. Have you ever been on the feedback-end of a customer survey? If you took the time to fill out a response, you must have felt a little bit of relief knowing that there would be no name or face attached to your opinion.

#Negative feedback professional#

Therefore, when people see your professional product, they’ll respond in part by assuming you want to be treated like a professional. Whether your goal is as ambitious as scaling your business, or if it’s simply to master a video game, you understand that recognizing your flaws and overcoming them is the key to growth. Positive feedback was only telling them what they already knew. On the other hand, professionals actively sought out negative feedback. Heidi Grant Halvorson’s research found that novices preferred positive feedback-it’s what helps them push through uncertainty and new challenges. Likewise, we have two types of people in business: novices and professionals. We have two types of feedback: positive and negative. Negative Feedback is Better for Professionals If you’re receiving an overwhelming amount of suggestions based on negative feedback, don’t assume that their entire experience was negative-they might just be highlighting the one issue they had. Even if their experience with your product was exceedingly positive, they’ll likely take those aspects for granted in favor of something that stuck out as a negative. Likewise, when you ask for feedback from your users, they’ll subconsciously recruit their negativity bias. It’s the same reason we’ll ruthlessly uninstall an app just for having an annoying technical issue. That’s the name for our preference to blow negative experiences out of proportion and to minimize the impact of the positive experiences. If you allowed one bad thing to ruin an entire day of good fortune, then you’ve become a victim of your own negativity bias. Have you ever had a day that started off amazing, with everything going in your favor, until that one thing had to go and ruin your entire day? Negativity Bias Causes Us to Focus on the Negatives The sooner you understand why people tend to respond negatively in the first place, the sooner you’ll be on the path toward improving yourself, your product, or your business. People are obsessed with negativity, but there are at least five good reasons for that. We all know this.īut does feedback always have to be so… negative?

The only way to grow is by receiving feedback.